January benefit payments are scheduled to be paid on the first of the month. Since January 1 is a holiday, receipt of your funds can be affected by whether you receive a check or direct deposit and your financial institution’s rules when the first falls on a weekend or holiday.
Direct Deposits are guaranteed to be in your bank or credit union on the first day of the month. When the first falls on a Saturday, Sunday, or holiday, funds may not be available until the following business day. In these cases, please contact your financial institution directly for information on when your funds will be made available to you. That decision is made by your financial institution, not LASERS. If you have not received your direct deposit by the first business day of the month, please contact LASERS in Baton Rouge at 225.922.0600 or toll-free at 800.256.3000.
Paper checks are mailed for delivery on the first of each month. However, delivery can be delayed because of inclement weather and holidays. Also, the Postal Service is considering delivery changes such as eliminating Saturday deliveries. If you have not received your monthly benefit check by the fifth business day of the month, you should take the following steps:
Notify LASERS in writing that you wish to have the check reissued. The written notification must include your name, Social Security number, and signature.
Sign up for Direct Deposit to avoid this problem in future.