Beware of Companies Falsely Representing LASERS

November 20, 2024

Periodically, we learn of companies falsely claiming to represent LASERS and attempting to schedule personal meetings with our members regarding their LASERS benefits. Email scams and solicitations are on the rise, and we want you to be aware of suspicious communications misrepresenting LASERS. LASERS will not send solicitation emails requesting meetings in your home. To protect yourself from scams, keep the following tips in mind:

  1. Verify email communications. Always confirm the source of any email, especially from someone claiming to discuss your LASERS benefits. LASERS representatives will always identify themselves, and all official emails will have the “@lasersonline.org” address. If you are unsure, contact us directly using the information on our website.
  2. Check for official branding. Authentic LASERS communications will always include our official logo and contact information.
  • Be cautious when sharing personal information over the phone. In some cases, LASERS may call to verify your Social Security number and date of birth as part of account verification or if fraud is suspected. Typically, members will already know to expect a call from LASERS due to a submitted form or prior communication. For added security, we recommend hanging up and calling our main line to confirm the legitimacy of the caller. If you receive an unexpected call or email from someone claiming to be from LASERS, it is likely a scam. Always be vigilant in protecting your personal information.
  • Avoid unsolicited meetings. LASERS does not send representatives to meet with members outside of our Baton Rouge office. If someone contacts you requesting a one-on-one meeting, it is likely a scam.
  • Be cautious of third-party organizations. Remember, LASERS employees are your most reliable source for accurate information about your benefits. Stay cautious of third-party organizations that may contact you claiming expertise in LASERS benefits.

    • Protecting your personal information is our top priority. If you ever suspect a scam or feel uncertain, contact LASERS immediately at 225.922.0600 or 800.256.3000 for verification.

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